Privacy Policy – How game77 Protects Your Data

1. Introduction

game77 is an online gaming platform serving players across the Philippines. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable Philippine data privacy requirements.

This Privacy Policy applies to all users of the game77 website and mobile platform — whether you are browsing as a guest, registering a new account, or an active player. It covers what personal data we collect, why we collect it, how it is used, who it may be shared with, and how long we keep it.

If you have questions about anything in this policy, you can reach our team at the contact details provided at the end of this page.

2. Data We Collect

game77 collects personal information that is necessary to provide you with a secure and functional gaming experience. The types of data we may collect include:

2.1 Information You Provide Directly

• Registration details: Full name, date of birth, email address, mobile number, and a username and password of your choosing.
• Identity verification (KYC): A copy of a valid, government-issued Philippine ID (such as a PhilSys card, passport, or driver's licence), and proof of address where required.
• Payment information: Philippine bank account details or registered e-wallet information used for deposits and withdrawals. game77 does not store full payment card numbers.
• Communications: Messages sent to game77 through our support channels, including any attachments or documents you provide.

2.2 Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type, and screen resolution.
• Usage data: Pages visited, games played, betting activity, session duration, and navigation patterns within the platform.
• Cookies and similar technologies: Session identifiers, preference settings, and analytics data. See Section 7 for more on cookies.

3. How We Use Your Data

game77 uses the personal information we collect for the following purposes:

Purpose	Data Used
Creating and managing your account	Name, email, mobile number, username, password
Identity verification and age confirmation	Government ID, date of birth, proof of address
Processing deposits and withdrawals	Bank or e-wallet details, transaction history
Platform security and fraud prevention	IP address, device data, login history, usage patterns
Customer support and dispute resolution	Account details, communication records
Sending account-related notifications	Email address, mobile number
Improving platform performance and features	Anonymised usage and analytics data
Responsible gaming monitoring	Gameplay and betting activity data

game77 does not use your personal data for purposes beyond those listed above without your knowledge. Where we wish to use data for a new purpose, we will update this policy and notify you accordingly.

4. Data Sharing

game77 does not sell your personal information to any third party. We may share data only in the following circumstances:

• Payment processors and banking partners: To facilitate Philippine Peso deposits and withdrawals to your verified bank account or e-wallet. These providers handle your financial data under their own security standards and applicable Philippine regulations.
• Identity verification providers: Third-party KYC service providers used to verify your identity and government-issued ID documents. They are bound by strict confidentiality and data handling requirements.
• IT and platform service providers: Hosting, security, and infrastructure partners who support the operation of the game77 platform. These providers process data only on our behalf and under our instructions.
• Legal and regulatory obligations: Where required by applicable Philippine law, court order, or lawful request from a competent government authority, game77 may disclose personal information without prior notice to the account holder.

5. Data Retention

game77 retains your personal data for as long as your account remains active, and for a reasonable period thereafter as required by applicable law and our internal compliance obligations. Specific retention periods vary by data type:

• Account and identity data: Retained for the duration of your account and for a period following account closure as required by applicable Philippine regulations.
• Transaction records: Financial transaction history is retained for the period required under applicable financial recordkeeping requirements.
• Support communications: Retained for a reasonable period to assist in resolving future queries or disputes.
• Analytics and usage data: Retained in anonymised or aggregated form for platform improvement purposes with no fixed expiry.

When personal data is no longer required for any lawful purpose, game77 will securely delete or anonymise it in accordance with our data management procedures.

6. Security Measures

game77 implements technical and organisational security measures designed to protect your personal information from unauthorised access, loss, misuse, or alteration. These include:

• SSL (Secure Sockets Layer) encryption across all pages and transactions on the platform.
• OTP (one-time password) verification required for withdrawals and sensitive account changes.
• Restricted internal access to player account data, limited to authorised personnel only.
• Regular security monitoring and review of platform infrastructure.
• Secure storage of sensitive account and payment data with access logging.

While game77 takes data security seriously, no online platform can guarantee absolute security. You also play a role in keeping your account secure — do not share your password, and contact game77 support immediately if you suspect unauthorised access to your account.

7. Cookies and Tracking Technologies

game77 uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the site. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies and security tokens. Without them, you cannot log in or use the platform.
• Functional cookies: Remember your language preferences, display settings, and other personalisation choices to improve your experience on return visits.
• Analytics cookies: Collect anonymised data about how players navigate the platform, which pages are visited most, and where users encounter difficulties. This data is used to improve the platform and is not linked to your personal identity.

Most browsers allow you to control cookie settings through their privacy or settings menus. Note that disabling essential cookies may prevent you from logging in or using core platform features.

8. Your Privacy Rights

As a player on game77, you have the following rights in relation to your personal data:

• Right to access: You may request a copy of the personal information game77 holds about you.
• Right to correction: If any of your personal information is inaccurate or out of date, you can request that it be corrected. Some information can be updated directly in your account settings.
• Right to deletion: In certain circumstances, you may request that game77 delete your personal data. Note that we may be required to retain certain data under applicable law even after account closure.
• Right to object: You may object to the processing of your personal data for specific purposes, such as receiving promotional communications from game77.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, contact the game77 support team using the details in Section 11 below. We will respond to your request within a reasonable timeframe in accordance with applicable requirements.

9. Minors

game77 is strictly for players who are 21 years of age or older. We do not knowingly collect personal information from individuals below this age. If we become aware that an account was registered by someone under 21, that account will be immediately suspended and any associated data reviewed in line with our account closure procedures.

If you believe a minor has registered an account on game77, please contact us immediately using the details below so we can investigate and take appropriate action.

10. Changes to This Policy

game77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When significant changes are made, we will post a notice on the platform and update the date shown at the top of this page.

We encourage you to review this policy periodically. Continued use of the game77 platform after a revised policy has been posted constitutes your acceptance of the updated terms. If you do not agree with the changes, you may close your account at any time.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to the game77 team:

You can also find answers to common questions about your account and platform security on the FAQ page, or review the full Terms and Conditions which this policy forms part of.